Terms & Conditions

The “Lux Pets” website (“website”) is owned and operated by Lux Pets (ABN 73 224 909 288). Your use of the website is conditional upon your acceptance and compliance with the terms, conditions, notices and disclaimers set out below ("Terms and Conditions"). Your use of the website constitutes your agreement to the Terms and Conditions.

Lux Pets reserves the right to amend the Terms and Conditions at any time and without notice to you. Your continued use of the website after any amendment constitutes an agreement by you to be bound by the Terms and Conditions, as so amended.

Any order placed by you in the manner described in this website is an offer by you to purchase a particular product for the price (including the delivery and other charges and taxes) specified in this website at the time you place your order on these Terms and Conditions. Lux Pets reserves the right to accept or reject your offer for any reason, including, without limitation, the unavailability of any product, an error in the price or the product description posted on this website, or an error in your order. Your contract with Minipet only comes into existence when it forwards confirmation of receipt of your order and payment.

Lux Pets will ensure that best as possible that all goods are reproduced as accurately as possible on the website. However there may be a subtle colour variation between the website and the goods themselves. Due to the hand made nature of many of our products, in the case that the product is hand made, no two products will be exactly alike.

Prices of products and services and delivery and other charges displayed on this website are current at the time of issue, but may change at any time and are subject to availability.

Prices displayed on this website are inclusive of GST applied at the rate of 10%. You are responsible for any taxes, duties or other liabilities imposed by any governmental agency, including without limitation, any customs duty, goods and services taxes or any value added tax imposed on any products or services acquired or ordered by you from this website.

The delivery times are indicative only and Lux Pets will not be liable for any failure to observe these delivery times.

Lux Pets will retain title to the products you order until you have made payment in full for those products, but all risk in the products will pass to you upon their delivery to or collection by a postal or courier service.

The circumstances in which Lux Pets is obliged to make a Refund is detailed in its Refunds Policy.

Lux Pets will in no way be liable for any direct, indirect, incidental, special or consequential damages, resulting from use or inability to use the website or for the cost of procurement of substitute products or resulting from any products purchased or obtained or messages received or transactions entered into through the website or resulting from unauthorized access to or alteration of your transmissions or data or of any information contained on this website, including but not limited to, damages for loss of profits, use, data or other intangible, even if Lux Pets has been advised of the possibility of such damages.

Where any Act of Parliament implies in the Terms and Conditions any term, condition or warranty, and that Act avoids or prohibits provisions in a contract excluding or modifying the application of or exercise of, or liability under such term, condition or warranty, such term, condition or warranty shall be deemed to be included in the Terms and Conditions, however, the liability of Lux Pets for any breach of such term, condition or warranty shall be limited, at the option of Lux Pets, to any one or more of the following:

(a) if the breach relates to goods:

the replacement of the goods or supply of equivalent goods;

the repair of such goods;

the payment of the cost of replacing the goods or of acquiring equivalent goods; or

the payment of the cost of having the goods repaired; and

(b) if the breach to relates to services:

the supplying of the services again; or

the payment of the cost of having the services supplied again.

While the information contained in the website is believed to be accurate and current, it is provided by Minipet in good faith on an “as is” basis. Minipet, its' directors, officers or employees make no representation or warranty as to the reliability, accuracy or completeness of the information contained on the website and none of them accept any responsibility arising in any way (including negligence) for errors in, or omissions from, the information contained in the website.

Lux Pets is the copyright owner of the content of the website or is licensed by the copyright owner to use the content on the website. Except as permitted by the Copyright Act 1968 (Cth) no part of the website may be reproduced, adapted, performed in public or transmitted in any form by any process (graphic, electronic or mechanical, including further copying, recording, taping or by a storage and information retrieval system) without the specific prior written consent of Minipet.

Lux Pets does not represent that any information (including any file) obtained from or through the website is free from computer viruses or other faults or defects. It is your responsibility to scan any such information for computer viruses. Minipet will not be liable to you or to any other person for any loss or damage (whether direct, indirect, consequential or economic), however caused and whether by negligence or otherwise, which may result directly or indirectly from any such information. To the extent that any liability may be imposed on Minipet, it shall be limited to the cost of re-supplying that information.

These Terms and Conditions shall be governed by and construed in accordance with the laws of the state of Victoria, Australia. You agree to submit to the non-exclusive jurisdiction of the courts of the state of Victoria, Australia.

Lux Pets is bound by the Privacy Act 1988 and the National Privacy Principles set by the Federal Privacy Commissioner. We are fully committed to respecting your privacy and the following policy has been published to provide a clear outline on how and when personal information is collected.